Adapt /əˈdæpt/ (verb): To change your ideas or behaviour to make them suitable for a new situation

 

The ability to adapt to a client counterpart’s preferred style is the key to feeling that warm glow when you know you just click with someone. This unlocks new relationships and deepens existing ones that you thought couldn’t go any further. 

>ATTUNE TO YOUR CLIENT<
WHO FOR
All client-facing people, from Account Executives to Sales teams, who want to click with all their client counterparts and develop mutually successful relationships.
OUTCOMES

Define where you are with your clients now

Identify what tweaks to make to your natural style, to click with more people

 

Create rapport that helps your client feel comfortable with you (and you with them)

Identify behavioural barriers that may get in your way, and how to overcome them​

 

Know how to run conversations ​that your clients value

 

Develop action plans to build your relationships for mutual growth​